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I haven’t received a product and I am disappointed

When you chose to order with us, you agree on the risky part of our just in time model. To ensure freshness, quality and lower food waste, we only order what our customers orders. This follow a very complicated and precise logistic, and sometimes, you might experiment a missing product due to non availability or because of human error. When you place an order with us, you need to consider this to avoid any disappointment. Most of the time we will come up with a solution: replacement, refund or re-delivery another week. We are always available to find a way to help with the situation.

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Order schedule CHANGES

To adapt to new freights issues, we have moved to a new logistic scheme. Please note our NEW order schedule:

Order by MONDAY 6pm for a delivery FRIDAY .

Due to cold  weather in France and in between season, vegetable and fruits availability is affected and they can be more fragile than usually. 

Enjoy our range of products selected with love, sourced from small producers, paid at fair price, delivered to you with dedicated staff for a sustainable ecosystem.

100% Traceability, 100% Origin Guarantee. 100% Quality, 100% Authenticity