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I haven’t received a product and I am disappointed

When you chose to order with us, you agree on the risky part of our just in time model. To ensure freshness, quality and lower food waste, we only order what our customers orders. This follow a very complicated and precise logistic, and sometimes, you might experiment a missing product due to non availability or because of human error. When you place an order with us, you need to consider this to avoid any disappointment. Most of the time we will come up with a solution: replacement, refund or re-delivery another week. We are always available to find a way to help with the situation.

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Order schedule

Order before Tuesday 6pm for delivery Saturday afternoon. Due to new airline changes, this schedule can be modified.

 

🎄Christmas and NYE orders 🎄

  • Christmas delivery: Place your order by Tuesday 14th for delivery on Tuesday 22nd and Wednesday 23rd
  • NYE delivery: Place your order by Tuesday 18th for delivery on Tuesday 29th and Wednesday 30th

Festive poultry require a preorder (by Dec 10 the latest)

No Fresh seafood excepted oysters and shellfish will be suitable to be eaten fresh on Christmas and NYE eve. We recommend you to order and freeze in advance.

Enjoy our range of products selected with love, sourced from small producers, paid at fair price, delivered to you with dedicated staff for a sustainable ecosystem.

100% Traceability, 100% Origin Guarantee. 100% Quality, 100% Authenticity