Do you sell “fresh seafood”?
Yes we do. We work in direct with small fishmongers along the French Atlantic coast. They select the fresh catch of the day for us, prepare, fillet the products. Some of our suppliers are providing vacuum pack fish, some others will pack them into dedicated plastic bags made for seafood, similar style to the wet...
I received rotten products and I’m not happy
We understand disappointment.Regarding fruits & vegetables, they are organic so they are more fragile than non organic products. They can get rotten easily. For other products like cheese of seafood, it can happen a product turn bad because of the transportation or just because sometimes it happen for non specific reason. Even if we try...
What are the differences between different animal milk cheese?
Cow MilkCow is the animal which gives the more milk. As for the meat, there are many different types of cow, each one belongs to a specific French region, at the origin of their name: Normande, Bretonne, Prim’Holstein, Abondance, Montbéliarde, Salers, Tarine, Simmentale. This allows a large variety of cheese in France. At least 10...
Your prices are sometimes very different from a week to another week, why?
We supply fresh products which are sometimes following huge price increase or decrease on daily basis. Seafood for example can experiment a lot of prices changes. One day can see up to 150% price increase for some items like dover sole. Some other products follow seasonal price changes like the blue lobster which is cheaper...
What should I expect when ordering from you?
We have a happy customer database who are enjoying our products on regular basis. Our customers are foodie, individuals and family who care about eating well and eating good. They understand the challenges of our activity and are looking for a different experience than supermarket. They agree to place order and experiment sometime products non...
My fruits or vegetables are not looking like in supermarket, are they good?
We are deeply defendant of ugly fruits and vegetables. You might receive some of them which doesn’t look the same than the one you see in supermarket. Different shapes, different colors, different size. In most of supermarket, products are chosen based on their appearance, which mean the one discarded are generating food waste. We think...
Are your products fresh or frozen?
Almost all our product are FRESH and suitable for freezing excepted if clearly mentioned on the product page.
I haven’t received a product and I am disappointed
When you chose to order with us, you agree on the risky part of our just in time model. To ensure freshness, quality and lower food waste, we only order what our customers orders. This follow a very complicated and precise logistic, and sometimes, you might experiment a missing product due to non availability or...
How to keep my products when I receive them?
All the storage advices are available on our product pages. Don’t hesitate to drop a message if you have any doubt!
Do you carry any labels?
We provide Organic, Demeter fruits and vegetables. Our partners source some seafood from MSC certified fisheries. Some of our producers has been awarded with the Producteur de qualité (quality producer) by the Culinary College of France. Some of our products has been awarded with golden, silver medals at the Paris Agricultural contest.
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